Holborne transforms and improves every touchpoint into digital along the customer journey with their leading business services growth solution. We are passionate about understanding and managing the customer journey. The customer journey could have started many years ago, maybe in their childhood, that nose that they never liked, the trauma experienced in childhood, the financial arrangement inherited from their grandparents.
Capture all customer interactions in one system with eReception/ Helpdesk. Be it a query from social media, telephone, text or web. Give a worldclass response in a timely manner with the right information at your fingertips and quality care.
Appointment – diary management
Freedom to book, change, confirm appointments from anywhere, anytime from any digital device.
Customer can give their feedback at anytime. React and learn from customer feedback to achieve 5 star CSAT ratings.
Customer virtual interaction solutions
Customer can schedule a pre- consult, appointment, follow up at anytime, anywhere, They can receive pricing information, their personal history, exchange photos, notes, conduct online registration, receive text messages and much more to their digital device of choice.
Digital customer aftercare
Pay, update history, complete documents, prescriptions, blood test results, contracts, schedule follow up appointments from your digital device of choice.
Start today by booking your free one hour business services strategy health check, find out and put us to the test just let us know your preferred date and time by completing the form below
And if you are happy with our select team that have a lifetime experience in business services then we will stay the course to help you to profitably grow your business in the right direction and fulfil your hopes and vision for your business.
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